Press release

Tuesday March 17, 2020

Dear clients,

The current situation requires our immediate attention, whether it is to preserve our clients’ health, or that of the family behind each advisor. Everyone’s safety is our priority. We therefore have the responsibility to comply with the measures enacted by the State and apply them in the main interest of all, and to adapt as they evolve. The cooperation and solidarity of everyone are crucial in order to minimize the impact on both public health and the economy.

As of today, here are the measures put in place by Gosselin Courtiers d’Assurances:

The Huntingdon and Mercier offices will be physically closed until further notice.

We are available, as usual, by phone (1-866-961-3553) and via email (service@gosselinassurances.ca). We have the opportunity to continue to serve you without meeting face-to-face. We will adapt as much as we can with the technology at our disposition. There is also a possibility that the waiting time when you call be a bit longer than usual because of the situation, we thank you in advance for your understanding and patience.

If you need to send us payment, it can be done through your financial institution (BMO, CIBC, Desjardins), or you can send us an Interac transfer to the email address paiement@gosselinassurance.ca. It is of the utmost important that you write your client code in lowercase if a password is required, as well as your full name and contact information in the body of the text. You can also send us a check by mail. For any question on payments, you can communicate with our collection department at extension 233.

We are aware that this situation is exceptional and remain at your service to answer your needs and questions.

You can follow updates of this notice on our website www.gosselinassurances.ca and our Facebook page.

Temporary measures taken by our insurers due to COVID-19

INTACT

No NSF payment fee


Possibility to postpone a monthly payment


Car insurance discount – Form to fill out


Suspension of cancellations for non-payment until further notice


Flexibility measure regarding the new reality of people

PROMUTUEL

NSF Fees could be reversed**


Possibility to postpone a monthly payment


Car insurance discount – Form to fill out


Suspension of cancellations for non-payment depending on your historic


Flexibility measure regarding the new reality of people

AVIVA

No NSF payment fee


Possibility to postpone a monthly payment


File seen on a case by case basis in automobile – Email request


Suspension of cancellations for non-payment until further notice


Flexibility measure regarding the new reality of people


Premium maintained without increase*

WAWANESA

No NSF payment fee


Possibility to postpone a monthly payment


File seen on a case by case basis in automobile – Email request


Suspension of cancellations for non-payment until further notice


Flexibility measure regarding the new reality of people

ECHELON

No NSF payment fee


Possibility to postpone a monthly payment


File seen on a case by case basis in automobile – Email request


Suspension of cancellations for non-payment until further notice


Premium maintained without increase*

PAFCO

No NSF payment fee


Possibility to postpone a monthly payment


Automatic monthly discount for automobile – Visit their website for more information


Suspension of cancellations for non-payment until further notice

*For car insurance only and increases maintained for policies that have claims

** Depending on your historic